Shipping policy

Order Processing times are separate to shipping times.

All orders are processed within 1 to 3 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped.

Shipping times are normally between 2-5 business days however please allow some extra time for postal delays.

How do I check the status of my order?

When your order has shipped, you will receive an email notification from us which will include a tracking number you can use to check its status. Please allow 48 hours for the tracking information to become available. 

If you haven’t received your order within 7 days of receiving your shipping confirmation email, please contact us at organic.love.australia@gmail.com with your name and order number, and we will look into it for you.